Contact us
If you have looked through our information pages and still have questions regarding our products and service or maybe you just need some lighting advice, please don't hesitate to get in touch, we are here to help.
Email
info@luxlight.shop
We will try to get back to emails within a 1/2 hours during working hours, outside of working hours, times will vary but we generally reply quickly
Livechat
We have a livechat function accessed on the bottom right of our website, we will usually respond within 10 minutes during the day and a big longer in evenings and weekends
Office opening hours are Monday to Friday - 9am to 5pm
IMPORTANT: If you're looking for customer services for a head torch you bought, we are not the company you are looking for, it is Luxelight who sell head torches, we are LuxLight, we don't have the E after the X in our name. You can find their website here; https://tryluxelight.com/
Address
No 5, 28 Tynemouth Road, North Shields, NE30 4AA
Please note that at the moment we are a online mail order business only, we do not have a shop or showroom, just a warehouse we ship from.